LOGICAL wants to learn your specific needs and then customize training to help you meet those needs.
From taming the flow of paper SDSs through Tracking Hazardous Material usage and disposal, LOGICAL will work with you to decide what information must be collected and how it needs to be collected to run your desired reports. LOGICAL will also work with you to import information from existing systems.
To help you utilize hazMIN®, all LOGICAL software is provided with free online training sessions and webinars. Training videos covering core functionality are always available 24 hour a day. LOGICAL will schedule application specific training online during normal business hours.
LOGICAL fully realizes that circumstances change, people move on, or sometimes you just need a little help. Since 1986, LOGICAL has always provided free customer training at our Peoria, Illinois facilities.
Even when it comes to the more advanced features of the software, like hazMIN® Environmental Reporting and the hazMIN® Committee Review modules, the training is rarely about the keystrokes. The keystrokes and software options are all covered in LOGICAL's comprehensive context-sensitive Help feature and you can always call, free of charge, our Customer Support if you have any questions. Instead, LOGICAL's software training is usually focused on working with you to determine how to best utilize the software to meet your specific goals and requirements. At LOGICAL, we pride ourselves on helping our customers utilize any of the products, in our software suite, to achieve their specific goals.
If you need help loading your own SDSs, help with your database, help learning the keystrokes, or help implementing the software, we are here for you. You've made an investment in LOGICAL and we're most willing to make an investment in you.
While any software company can provide support for how to use the keystrokes to use the software, LOGICAL tries to be the exceptional software company that provides training for how to utilize the software to meet your site or corporate objectives.
As a LOGICAL customer, you are both invited and encouraged to attend the annual user group meeting, which is held in the Fall. LOGICAL hosts the hazMIN® User Group (HUG) meeting in Peoria. The multi-day meeting is a key opportunity for users to communicate their needs and desires to LOGICAL. LOGICAL will also preview new software developments for the User Group. This is also a time for user to exchange ideas with other users about how they utilize hazMIN® to better meet their environmental and safety compliance issues.
At the HUG Meeting, the users elect the HUG Officers for the coming year. The HUG President has the responsibility to preside over the HUG meeting. The president is responsible for insuring that all customers have an opportunity for input and then working with the hazMIN® User Group to develop a unified priority list of recommendations from the users.